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CRM (Customer Relationship Management)
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CRM is a strategy to integrate every area of your business that
touches your customer, resulting in mutually beneficial relationship
with your customers. If your goal is cheaper, faster, better customer
service you must consider implementing a CRM solution. The need
for CRM has never been more crucial than it is today with heightened
attention to cost cutting, revenue generation and customer retention.
In a tough economy, competition is more evident than at any other
time, and the ability to compete on the basis of customer relationships
is more important than ever. More info...
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Maximizer Enterprise |
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Maximizer Enterprise CRM is
simply the most effective customer relationship management (CRM)
system for small to medium enterprises (SMEs) and departments of
large corporations.
How
can we increase revenues with existing customers while maintaining
profitability?
How do we increase market share in a competitive market?
How do we win more
deals?
How can we get an accurate sales forecast?
How can we gain greater visibility into customer segments to get
better results from targeted marketing?
How do we show measurable results on our marketing campaigns?
How can we improve
satisfaction levels to keep customers loyal and our relationships
with them profitable?
How do we resolve customer issues faster?
How do we increase the productivity of our service andsupport staff?
How do we ensure
a solution works with our existing resources and doesn’t blow
our budget?
How
can we cost-effectively implement, maintain and service a CRM solution?
Answers to such questions will be on your finger tips when you implement
a solution based on Maximizer Enterprise. More
info...
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Tech Support and Help Desk
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No matter
where you are in North America, If you are looking for affordable,
reliable service to maintain your system you can outsource
your IT management to the
TECHCARE
centre of INDUS SYSTEMS. The centre monitors your network
24 hours a day, seven days a week.
When
a problem arises, an on-call engineer takes immediate action
to investigate and correct the situation. All incidents are
tracked in our Ticket Management System which you can review
online. Periodic reports that detail incident history are
delivered and discussed with your company's designated contacts.
Using
a toll-free number, you may call our TECHCARE
Helpdesk to ask a question, resolve a problem, request a configuration
change or request onsite support. An experienced technical
router channels your request to an engineer with skills appropriate
for your support request. More
info ...
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ACCPAC Customization
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If you are an ACCPAC user you may find at times that you want special
processing that ACCPAC does not handle. Especially if you are using
Inventory Control, Order and Entry and Purchase Orders you may have
special processing needs that are not met by ACCPAC. INDUS SYSTEMS
is an ACCPAC Development Partner and is one of the leading companies
providing custoimization. Whether it is a matter of adding new fields,
changing screen layouts or providing special processing logic, you
can rely on our ACCPAC Development Team.More
info...
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Network Support |
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all phases of the network and security management cycle with their
assessment, design, deployment and emergency response services. We
offer complete LAN / WAN solutions in a multiplatform enterprise-wide
environment. More Info,,, |
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Messaging Infrastructure |
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At INDUS SYSTEMS, we can help keep your employees in contact
with each other and at the same time give them the ability to share
information.
Groupware applications such as Microsoft Exchange Server, Novell
GroupWise, and Lotus Notes allow employees to share appointment
and scheduling information, send and receive e-mail, have access
to common data folders, and engage in electronic meetings. More
Info,,,
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