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Product Overview and Demos (PowerPoint: 734k) Overview of KnowledgeSync: Provides an executive overview of Workflow Automation Suite Powered by KnowledgeSync (PowerPoint: 1,857k) KnowledgeSync Product Tour: Provides a full-featured tour of Workflow Automation Suite Powered by KnowledgeSync, complete with screen shots, business benefits and scenarios

Workflow Automation
Powered by KnowledgeSync

Workflow Automation Suite Allows Your Organization to...

		Identify critical, time-sensitive data from your applications, incoming E-mail, and operating system.
		Notify employees, partners, and customers via e-mail, fax, pager, PDA, and the web.
		Update your applications, delivers reports, and takes corrective actions to keep you running smoothly.

What Happens When You...

• Find Salesreps Who are Working Opportunities for Clients on Credit Hold?
• Discover a Big Prospect Who Hasn’t Been Contacted in Over a Month?
• Don’t Tell Clients About Products Shipped Later Than Requested?
• Find Out That a Remote Salesrep Hasn’t Synched in Over a Week?
• Don’t Realize That There Are Critical Activities Overdue for Completion?
• Don’t Know About PO Items Not Received by their Promised Date?
• Don’t Realize that Client Quotes, Price Specials, or Discounts are Expiring?

What is Business Activity Monitoring (BAM)?

Business Activity Monitoring (BAM) is the electronic equivalent of 'minding the shop'. BAM software builds up a picture of business activity by monitoring and recording metrics from various different sources within an organization's software infrastructure. Because it understands the business context of the information it collects, it can translate disparate software events into information about how the business is performing.

The key insight underlying BAM is that within the mass of enterprise data flows, only a few items indicate necessary action. The challenge is to find those items and respond effectively.

What Does the Gartner Group Say About BAM?

“BAM's focus on real-time decision making and immediate response to an event is the hallmark of a new style of enterprise."

“Business Activity Monitoring (BAM) is an increasingly important concept and emerging set of technologies that are required to compete in today’s world”.

“BAM Is not just an application integration story-the cross vendor activity will be loud and furious.”

What is Workflow Automation Suite Powered By KnowledgeSync?

Workflow Automation Powered by KnowledgeSync is a powerful and affordable BAM software specially designed for organizations that wish to implement BAM quickly and affordably. Workflow Automation Suite enables your organization to monitor critical, time-sensitive conditions of business data and then respond to those conditions in a timely and intellient manner. This saves everyone time and ultimately ensures nothing slips through the cracks. Just apply business context and logic to data to have the power to proactively respond. Configure Workflow Automation Events with rules to process the information and the logic of who to send alerts and reports to.

Workflow Automation Suite EventPaks are available for:

• Maximizer and Maximizer Enterprise
• SalesLogix
• Microsoft CRM
• Axapta
• GoldMine
• TeleMagic
• Great Plains
• Pragmatech RFP Machine Tracking
• QwikQuote
• HEAT
• Sage BusinessWorks
• Macola
• QuoteWerks
• MAS90
• Solomon

Plus, INDUS SYSTEMS can help you create EventPaks for other systems or even your own customization database applications.

Please contact us at sales@indussys.com for a free consultation, quote or product demo.

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