INDUS SYTEMS is an aggressive information technology solutions company that provides high-quality services to medium-sized organizations. Our portfolio of services and products include:

• Business and Software Consulting
• Customer Relationship Management (CRM) Software Implementation
• Custom Software Development
• Business Process Re-engineering
• IT Infrastructure Implementation and Support
• Accounting Software Implementation
• Reseller of Microsoft, Sage Accpac and Maximizer technologies

Our vision at INDUS SYSTEMS is to provide an unparalleled dedication to customer service, intimate customer communication and delivery of high-quality software solutions. We are constantly seeking to broaden our proficiencies and extend our influence so as to provide our team with the best experiences possible. We are currently seeking to grow our team in order to service our customers better. We are seeking intelligent and dynamic individuals for the position of CRM business /systems analyst.

Qualifications

We're looking for professionals with the following qualifications: Proven business and requirements analysis skills. Excellent inter-personal and written communication skills. Experience in preparing and delivering in-depth presentations. Experience in business domains such as insurance and accounting. Passion for delivering technology solutions. Excellent documentation skills and experience in preparing user manuals and detailed specifications for programmers. Familiarity with customer relationship management (CRM) systems. Background in web-based and client/server software development. Very comfortable interacting with corporate clients. Self-starter who is willing to take on responsibility. Strong leadership skills.. Dedication to customer service and delivering results.

Responsibilities

The specific mandate of the business analyst position is as follows: Perform intensive business analysis, requirements gathering and documentation CRM projects based on the Sage Accpac CRM. Help architect software solutions that deliver on customer expectations. Manage technology and software projects. Ensure quality of solution delivery. Prepare documentation. Deliver training and presentations.

AT INDUS SYSTEMS you will be working in a professional corporate environment and will be supported by a team of highly skilled technical staff. We promote a healthy work/life balance in a supportive environment.